Arrogant staff

how many question must be asked to verify a person the only thing they don't ask you is how many times you have *** and if you cannot answer they do not disclose what you are looking for , Vodacom is one of the worst companies i have ever dealt with , they send you emails to update your phone 2 minute later they send you a SMS they cannot upgrade your phone , they phone you on your cell phone then want all the verification under the sun , like i do know my account number off hand , THE idiots<br> <br> the longer i stay with this company the worse it gets , can somebody please help (S3-8DD2W-WKUKI i sent reference number on my last complaint,can somebody help<br> <br> <br> Online version <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> Dear Valued Customer <br> <br> You qualify for an upgrade! <br> <br> With deals this unique, why not renew your contract today? Check out some of the hottest deals we've put together for you on our website, like the new Sony Xperia E4G @ R299 per month on a Smart M package - a phone efficient in every detail and a battery made to last