Arrogant/rude call center agent

<p>On 23 March 2017 at 16:35 a gentlemen by the name of Charles phoned me and told me about the 5 gig package for R199. I patiently listened to the offer which after he was done I politely declined and told him I will not be interested. He then told me.... "BUT YOU DONT GET THE POINT"! Then I told Him call centers are all the same, when you say "no thank you" they still force you. And tell you that you stupid and that you don't get the point. Before I could say anything else, Charles decided to put the phone down in my ear! I know this is their job but if you push something on someone then they will definitely not be interested! It's sickens me to know you guys employee people like him, that has no respect for your customers! I wasn't once rude to him or disrespected him. So there was no need for me as a customer to be treated like that! Obviously you guys take anyone off the streets that clearly doesnt have any customer service training! I work in a highly customer service industry and will not dare to do something like that at work, I won't even do it to someone In my personal life, but clearly Charles doesn't care! It will take someone like Charles to lose your customers one by one.</p> <p>Cant believe you have someone so rude working for you. </p> <p>Wake up Vodacom! I am Sickened to my stomach by this man! </p> <p>I insist on a personal apology from Charles ( if that's even his real name) </p>