ARROGANT *********** AGENTS IN THE CALL CENTRE

Vodacom's call centre agents are *********** to customer experience, this is not the first time I am experiencing ARROGANT agents who undermine their customers. the agents responsible who dealt with my complaint was Lumgile Sakude and Pumela Makhudo !! after screaming that I do NOT want to talk to Pumela i would like to speak to SOMEONE ELSE, she responded by saying you are speaking to SOMEONE, it just shows me Vodacom's agents are trained to provoke their clients both she and Miss Sakude was the reason why I was on the phone for 2 HOURS AND 20 MIN, keeping me on a line, Miss Sakude could not even assist me after permission was given all she wanted to do is get rid of me by keeping me on the line for over 15 minutes, Vodacom agents in the shop is the reason why my account is going in arrears every month not following up with proper professional feedback I can't pay R1000 and then R2000 and now another R1800.00 , I have sent a request to Legal No responds as yet I am struggling for 4 months to have a complaint sorted...<br> Guys Vodacom Customer service is the reason why they will lose a lot of clients BECAUSE IM GOING TO DO A CONTRACT BUY OUT OVER TO CELL C!!!!!! <br>