GA
Gerhard A
1 reviews | Active since Feb 2024
02 Mar 2026, 16:47
Arrogant Bullies
Absolutely pathetic service. They are manipulating and intimidating customers that want to cancel contracts. They are abusing and bullying older customers. After numerous calls to cancel a contract, they shoved another one down the throat.
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Replies (2)
Vodacom's replyOfficial
03 Mar 2026, 07:42Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply03 Mar 2026, 07:42
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
GA
Gerhard A's updateReviewer Update
03 Mar 2026, 10:04So op top of the above, Voda**** has invoiced incorrectly (R269 i.p.o R49), cant get hold of them. And the cancellations department, instead of cancelling a contract, they deliberatly go and load a upgrade to a contract. This is ***** and entrapment.
GA
Gerhard A's update03 Mar 2026, 10:04
Reviewer Update
So op top of the above, Voda**** has invoiced incorrectly (R269 i.p.o R49), cant get hold of them. And the cancellations department, instead of cancelling a contract, they deliberatly go and load a upgrade to a contract. This is ***** and entrapment.