Arrogance and absolute disrespect

<p>Upon visiting The Glen(Vodacom) store for the third consecutive day, was met with absolute arrogance by the apparent manager KHETIWE NGWENYA whilst she processed my very meagre refund. I can appreciate my tone was not necessarily pleasant given the incompetence over the last few days, however this kehtiwe made no effort to understand my concern simply dismissing me repeatedly. I would urge the one responsible for employing such an ass, to educate her re customer services. </p>