EM
Evangelina M
1 reviews | Active since Apr 2010
14 Oct 2022, 13:41
ARREARS as contract was not cancelled on time
I have requested Vodacom to cancel my fibre contract in June already, they didnt do that until 1 October 2022!!! now they want to be paid by who for August and September???? Speak to Michele (i spoke to her on the 11 June) she will give you the proof.
Helpful (0)
Replies (1)0
Replies (1)
Vodacom's replyOfficial
14 Oct 2022, 13:56 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply14 Oct 2022, 13:56
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team