1 reviews | Active since Aug 2021
Arrears
Good day Im very frustrated. I have sent on numerous occassion R500 proof of payment paid to HP Hammond account for May 2023; but their response is that they have not received payment; however how is it that i also sent it on their wats app chat and was rep**** as payment received; this is very very frustrating.. Vodacom states the account had been handed over to HP Hammond and Vodacom does not want to take my proof of payment. I dont want to get into more arrears sake of this. I love Vodacom as it gives me perfect network but don't appreciate the way they treat customers.Vodacom told me my payment settlemt is R1014 now HP Hammond says its over R2000. So which is the payment and why is it so much. Last payment will be end of June 2023. Note well i cannot paste proof of payment as it does not allow me to on this site. Send me an email to forward to you. Thank you.
I went to Vodacom Chatsworth Branch on Sunday. There were 2 gentleman that was kind and professional enough to assist me. I was told arrears was R1043.31 and not over R2000 as per HP Hammond; was also told my payment reflects as R500 paid to Vodacom account. I have now deposited the balance of R543.31 into HP Hammond account. Settlement on arrears is complete. Reference number HP***
I went to Vodacom Chatsworth Branch on Sunday. There were 2 gentleman that was kind and professional enough to assist me. I was told arrears was R1043.31 and not over R2000 as per HP Hammond; was also told my payment reflects as R500 paid to Vodacom account. I have now deposited the balance of R543.31 into HP Hammond account. Settlement on arrears is complete. Reference number HP***