FR
Frans R
1 reviews | Active since Jul 2011
19 Dec 2022, 12:27
Arrangement
Vodacom i need to make an arrangement on I***-2 ***
Helpful (0)
Replies (19)0
Replies (19)FR
Frans R's updateReviewer Update
19 Dec 2022, 12:46I would also like to ask if there is more than one number on my name if there is please check the voice recordings as i did not authorize a second number or changed anything who ever called in conducted ***** the only number on my name should be ***
4/11/2022 BALANCE FWD 1,412.29 1,412.29 28/11/2022 Payment SCZ***01659 -1,412.29 0.00 30/11/2022 Payment SCU****** 1,412.29 1,412.29 01/12/2022 Invoice H7-1288GR Combined 1,412.29 2,824.58 03/12/2022 Invoice SE***5 SE***0.88 2,925.46
4/11/2022 BALANCE FWD 1,412.29 1,412.29 28/11/2022 Payment SCZ***01659 -1,412.29 0.00 30/11/2022 Payment SCU****** 1,412.29 1,412.29 01/12/2022 Invoice H7-1288GR Combined 1,412.29 2,824.58 03/12/2022 Invoice SE***5 SE***0.88 2,925.46
FR
Frans R's update19 Dec 2022, 12:46
Reviewer Update
I would also like to ask if there is more than one number on my name if there is please check the voice recordings as i did not authorize a second number or changed anything who ever called in conducted ***** the only number on my name should be ***
4/11/2022 BALANCE FWD 1,412.29 1,412.29 28/11/2022 Payment SCZ***01659 -1,412.29 0.00 30/11/2022 Payment SCU****** 1,412.29 1,412.29 01/12/2022 Invoice H7-1288GR Combined 1,412.29 2,824.58 03/12/2022 Invoice SE***5 SE***0.88 2,925.46
4/11/2022 BALANCE FWD 1,412.29 1,412.29 28/11/2022 Payment SCZ***01659 -1,412.29 0.00 30/11/2022 Payment SCU****** 1,412.29 1,412.29 01/12/2022 Invoice H7-1288GR Combined 1,412.29 2,824.58 03/12/2022 Invoice SE***5 SE***0.88 2,925.46
FR
Frans R's updateReviewer Update
19 Dec 2022, 12:49I am referring to the number *** who called in how did this get on my name
FR
Frans R's update19 Dec 2022, 12:49
Reviewer Update
I am referring to the number *** who called in how did this get on my name
Vodacom's replyOfficial
19 Dec 2022, 13:57 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply19 Dec 2022, 13:57
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
FR
Frans R's updateReviewer Update
19 Dec 2022, 15:29My sister Mrs Magda van der Westhuizen might have called to do changes if there is i have only the one number its always been like that if that changed i wasn't notified
FR
Frans R's update19 Dec 2022, 15:29
Reviewer Update
My sister Mrs Magda van der Westhuizen might have called to do changes if there is i have only the one number its always been like that if that changed i wasn't notified
FR
Frans R's updateReviewer Update
20 Dec 2022, 09:59My bill will keep piling up unless an agreement is reached i need to get on a cheaper contract i can't pay that huge amount in one installment
FR
Frans R's update20 Dec 2022, 09:59
Reviewer Update
My bill will keep piling up unless an agreement is reached i need to get on a cheaper contract i can't pay that huge amount in one installment
FR
Frans R's updateReviewer Update
20 Dec 2022, 12:28Ok now since when does Vodacom give out new contracts on top of the one being upgraded ? We confirm the following line -*** is a promo line activated when you upgraded your ***in 2021. I only upgraded one number i didn't ask for another
FR
Frans R's update20 Dec 2022, 12:28
Reviewer Update
Ok now since when does Vodacom give out new contracts on top of the one being upgraded ? We confirm the following line -*** is a promo line activated when you upgraded your ***in 2021. I only upgraded one number i didn't ask for another
FR
Frans R's updateReviewer Update
20 Dec 2022, 12:31And according to truecaller the number *** belongs to Oscar Du Preez ?
FR
Frans R's update20 Dec 2022, 12:31
Reviewer Update
And according to truecaller the number *** belongs to Oscar Du Preez ?
FR
Frans R's updateReviewer Update
20 Dec 2022, 12:33I did not ask for an extra number this must be cancelled as that number was never in use only one was upgraded no one told me i'm getting a second number
FR
Frans R's update20 Dec 2022, 12:33
Reviewer Update
I did not ask for an extra number this must be cancelled as that number was never in use only one was upgraded no one told me i'm getting a second number
FR
Frans R's updateReviewer Update
21 Dec 2022, 13:33No Reply
FR
Frans R's update21 Dec 2022, 13:33
Reviewer Update
No Reply
FR
Frans R's updateReviewer Update
22 Dec 2022, 10:16Still no reply from Vodacom
FR
Frans R's update22 Dec 2022, 10:16
Reviewer Update
Still no reply from Vodacom
FR
Frans R's updateReviewer Update
05 Jan 2023, 12:29As i understand it this contract *** is coming to an end on 20 June 2023 could i have the total outstanding amount beside the amount on the statement x6 months in order to put in a cancellation
FR
Frans R's update05 Jan 2023, 12:29
Reviewer Update
As i understand it this contract *** is coming to an end on 20 June 2023 could i have the total outstanding amount beside the amount on the statement x6 months in order to put in a cancellation
FR
Frans R's updateReviewer Update
06 Jan 2023, 14:16I'll pay the current outstanding amount within the next two days but i need a settlement amount on the Whole contract
FR
Frans R's update06 Jan 2023, 14:16
Reviewer Update
I'll pay the current outstanding amount within the next two days but i need a settlement amount on the Whole contract
FR
Frans R's updateReviewer Update
07 Jan 2023, 12:15No reply once i have paid the outstanding amount i won't be paying for the contract anymore as i'm still waiting for a settlement amount a consultant told me the contract expires in June 2023
FR
Frans R's update07 Jan 2023, 12:15
Reviewer Update
No reply once i have paid the outstanding amount i won't be paying for the contract anymore as i'm still waiting for a settlement amount a consultant told me the contract expires in June 2023
FR
Frans R's updateReviewer Update
09 Jan 2023, 09:18I am still waiting for a reply as i paid the outstandin0g amount i need a settlement amount for the whole contract
FR
Frans R's update09 Jan 2023, 09:18
Reviewer Update
I am still waiting for a reply as i paid the outstandin0g amount i need a settlement amount for the whole contract
FR
Frans R's updateReviewer Update
09 Jan 2023, 10:59i have now emailed the minister of communications office
As no one received the proof of payment R 3000 I PAID NEXT MONTH I'M NOT PAYING ANYTHING AS I ASKED AND ASKED FOR CANCELLATION AND NOTHING
As no one received the proof of payment R 3000 I PAID NEXT MONTH I'M NOT PAYING ANYTHING AS I ASKED AND ASKED FOR CANCELLATION AND NOTHING
FR
Frans R's update09 Jan 2023, 10:59
Reviewer Update
i have now emailed the minister of communications office
As no one received the proof of payment R 3000 I PAID NEXT MONTH I'M NOT PAYING ANYTHING AS I ASKED AND ASKED FOR CANCELLATION AND NOTHING
As no one received the proof of payment R 3000 I PAID NEXT MONTH I'M NOT PAYING ANYTHING AS I ASKED AND ASKED FOR CANCELLATION AND NOTHING
FR
Frans R's updateReviewer Update
09 Jan 2023, 11:58ICASA contacted Vodacom denies receiving proof of payment
FR
Frans R's update09 Jan 2023, 11:58
Reviewer Update
ICASA contacted Vodacom denies receiving proof of payment
FR
Frans R's updateReviewer Update
09 Jan 2023, 16:55I just paid R 3025 to clear the outstanding balance proof of payment sent to the Legal department and cancellations i was answered by Vodacom sending me another bill of R 1400 this time with an outstanding amount of R 4438 I ALREADY PAID THE OUTSTANDING BALANCE ASKED FOR CANCELLATION AND INSTEAD IM BEING BILLED AGAIN
FR
Frans R's update09 Jan 2023, 16:55
Reviewer Update
I just paid R 3025 to clear the outstanding balance proof of payment sent to the Legal department and cancellations i was answered by Vodacom sending me another bill of R 1400 this time with an outstanding amount of R 4438 I ALREADY PAID THE OUTSTANDING BALANCE ASKED FOR CANCELLATION AND INSTEAD IM BEING BILLED AGAIN
FR
Frans R's updateReviewer Update
09 Jan 2023, 20:38Why is my account that high when i have paid the outstanding amount and asked for a cancellation amount for the whole contract instead im just being sent another bill the number in question is not being used im using *** for years now that im asking for a settlement im just being billed instead
FR
Frans R's update09 Jan 2023, 20:38
Reviewer Update
Why is my account that high when i have paid the outstanding amount and asked for a cancellation amount for the whole contract instead im just being sent another bill the number in question is not being used im using *** for years now that im asking for a settlement im just being billed instead
FR
Frans R's updateReviewer Update
10 Jan 2023, 15:39Quiry resolved unless my payments arent received
FR
Frans R's update10 Jan 2023, 15:39
Reviewer Update
Quiry resolved unless my payments arent received