Arguing Manager Vodacom Repair Centre Canal Walk

I recently had my phone repaired at Vodacom Canal Walk. There were some issues with the camera after spending 6k on the repair. After various telephone calls and emails they agreed to have my camera replaced.

While waiting in the line to be helped I was approached by Steven (he claimed to be the store manager). He was not interested at all to help find a solution to my problem but rather to pick an argument with me. For the 4.5k per month I spend on my contract I expect decent service especially from someone claiming to be the manager. I am busy negotiating with other service provider to take over my bussiness...

I requested that the repair manager give me a call. Today more than a week later I am still waiting. To top all of that they broke my brand new glass protector when they repaired my phone the second time. Only to claim afterwards that it was broken before I checked it in, even though the check sheet wasn't signed by me as the customer.

The service I received from Vodacom Canal Walk Repair Centre, especially the arrogant manager STEVEN, was absolutely disgusting.