Are your employees even working or getting a salary for nothing every month...still waiting on feedback

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I have logged a query with Vodacom in August already about not having network coverage in my area. I am experiencing this issue since April 2020. I have still not received any feedback yet you guys handed me over to laywers without any warning or communication.

my bill is R700 a month and something a month... I had 4 months left on this account.

this service I am receiving from whatever department it is that not getting back to me is ridiculous.

Also I have mentioned a million times already that I am not using your simcard so I am not sure why people is trying to get hold of me via the *** number and not email or my ***.

I have waited long enough for feedback and clearly your departments are working in isolation and not as a whole... my next step will to report you to the Ombudsman.

I am not the only person that does not have network coverage for data use in Lotus River.