Are you the ANC in disguise?

It must be a South African thing to only worry about your customers when you need them to either vote for you or sign a contract extension. I did all my homework on the contracts and because I didn't need any new handsets, I decided to switch all my contracts to pay-as-you-go. On speaking to a consultant I was promised the world. Reduced subscriptions were good but when I was offered 2GBs free per month for 24months on all my contracts, I decided to resign. In month 1 all the contracts got their free 2GBs but by month 2 everything was removed. I have now spent 6 weeks trying to get Vodacom to correct their mistake, as I believe they are in breach of the agreed contracts, but all I ever get is "we are looking into it" and "the matter has been escalated" but nothing ever happens. Perhaps Vodacom should think about changing their corporate colours to black, green and gold and giving out food hampers and T-shirts when you sign a new contract.