ARE YOU SERIOUS OR PLAYING GAMES???

I am disgusted with the pathetic service from Vodacom. As a company if your systems are not up to scratch, please tell me how is that the customer's problem..I am on my 6th call now holding for over 25 minutes...and I'm sure no-one is going to retrieve the call or it may just be cut off once again? I've asked to deal with a manager...do you have any in your "so called" customer "care" centre? You are so quick to call to tell me I am in arrears, and your automated service gives incorrect figures. But to rectify YOUR mistakes is my problem and what seems like an impossible task when all I hear is hold music. You really need to get your systems in check...not being able to see an immediate payment...automated calls that drop when you answer...REALLY?