Are you kidding me?! I lodged a complaint yesterday (Wednesday, 19/03) about the COMPLETE LOSS OF SIGNAL in Winterton, KwaZulu-Natal, which made it impossible for me to receive calls

Are you kidding me?! I lodged a complaint yesterday (Wednesday, 19/03) about the COMPLETE LOSS OF SIGNAL in Winterton, KwaZulu-Natal, which made it impossible for me to receive calls. And what do I get in response? Some smug, automated SMS claiming the issue is resolved because I couldn't answer my calls! Newsflash: THE PROBLEM ISN'T THAT I'M NOT ANSWERING CALLS, IT'S THAT I'M NOT GETTING ANY SIGNAL IN THE FIRST PLACE! This isn't just inconvenient; it's a serious security risk. How can I reach emergency services or receive critical calls when there's NO SIGNAL?! I demand that you take immediate action to resolve this issue. This is unacceptable and I expect a proper solution, not some automated, dismissive response. Ref: REF ***