Are you a business or a circus?
Oh my heavens! 3 months! And still they cannot get it right! I have changed my personal packages over to business and all my employees accounts as well ... it has been 3 months and still not a SINGLE contract information and banking details are correct! Can I please speak to someone WITH BRAINS that can actually fix this as it is becoming a serious issue - and I refuse to pay banking costs on once again a debit order bouncing as it is the wrong account on your system ... how difficult can this be?
Helpful (0)
Replies (3)0
Replies (3)'s updateReviewer Update
26 Aug 2021, 07:57And oh goodie ... Business number have changed ... received an SMS with new number and that number if dialed states it does not exist ?? Really??? How amateur is Vodacom Business ????
's update26 Aug 2021, 07:57
Reviewer Update
And oh goodie ... Business number have changed ... received an SMS with new number and that number if dialed states it does not exist ?? Really??? How amateur is Vodacom Business ????
Vodacom's replyOfficial
26 Aug 2021, 09:05 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply26 Aug 2021, 09:05
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
's updateReviewer Update
26 Aug 2021, 09:37Please note that I will be opening an official ***** case as an amount of R9442.77 was deducted from my personal account - yet according to accounts an amount of R7934.01 is due to be deducted on 1 September. This is CLEARLY ******* AND ***** in the best of my knowledge!!!!
's update26 Aug 2021, 09:37
Reviewer Update
Please note that I will be opening an official ***** case as an amount of R9442.77 was deducted from my personal account - yet according to accounts an amount of R7934.01 is due to be deducted on 1 September. This is CLEARLY ******* AND ***** in the best of my knowledge!!!!