AL
ASTRID LIEBRECHT-MEYER
1 reviews | Active since Mar 2012
23 Aug 2020, 11:56
ARE WE STILL IN THE DARK AGES ?
As I am eligible for an upgrade, went into my account online. A message popped up that my account was in arrears which I immediately paid. This was a few days ago and still the same message comes up despite my having called to be told that my account has been amended as paid and that it would take approx 2 hours to reflect.
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Vodacom's replyOfficial
23 Aug 2020, 12:13Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply23 Aug 2020, 12:13
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team