Are we living in 2015 - Does Vodacom have email?

I changed from Altech Autopage cellular to Vodacom for 2 reasons.<br> 1. I was often overcharged by Autopage for data and many other things<br> 2. The service sucked.<br> Well nothing has changed.<br> I have a Smart L subscription which is meant to include more data and more free calls. May average bill in now R 1300 compared to R 1000. I went to the vodacom shop to ask for an itemized bill and off course they cant help me. They tell me to call customer service. Apart from W A I T I N G for over 30 minutes which feels like days, I am then cut off a few times and also told eventually that I must FAX the request for the 2 months of itemized bills I was looking for AND I must pay for it even though the Vodacom SHOP CAN'T HELP ME ? This is pathetic. I want a response - I need to scan and email my request through as we are living in 2015 - where most large corporations have access to email.. I don't use a fax send me an email address to send my request to and don't tell me NO it is not possible???<br> This is unacceptable. I want convenience with ALL the MONEY you make off me. So afford me THAT!!!