TB
Tersia B

1 reviews | Active since Sept 2015

23 Mar 2016, 17:44

ARE VODACOM SO DESPERATE?

I HAD MY CONTRACT ONE YEAR WHEN VODACOM SUDDENLY CHANGED MY CONTRACT RATE WITH INCREASES. I COMPLAINT BUT NOTHING WAS ACHIEVED. OK SO I VOWED TO TERMINATE ALL MY EXISTING CONTRACTS AS SOON AS THEIR EXPIRY DATE CAME UP. GAVE NOTICE TODAY ON MY ONE CONTRACT AS IT EXPRIES 29/04/2016, I HAVE AN SMS FROM THEM CONFIRMING THAT THIS WOULD BE MY UPGRADE DATE, KEPT THE SMS AND STILL HAVE IT. ALSO KEPT MY ORIGINAL TILL SLIP DATED 04/04/2014 WHEN I TOOK OUT THE CONTRACT. WHAT DOES VODACOM DO? THEY EMAILED ME AN EARLY CANCELLATION FEE QUOTE! ARE THESE PEOPLE FOR REAL? DO THEY REALIZE THAT I HAVE ALL ORIGINAL PAPERWORK. DO THEY REALLY WANT TO GO THERE? VODACOM I WILL SEE YOU IN COURT BUT I WILL NO LONGER PARTICIPATE IN YOUR *****ULANT ACTIVITIES. GUESS WHAT I AM STILL CANCELLING ANOTHER TWO CONTRACTS AND HAVE ALL MY ORIGINAL PAPERWORK FOR THAT TOO!!!

0
Replies (1)
Vodacom
Vodacom's reply24 Mar 2016, 09:56
Official
Hello Tersiab123,

Thank you making us aware of your complaint

Please note that a consultant will make contact with you in due course to assist with your query.

Regards
Consumer Website Team