JW
Janine W

1 reviews | Active since Sept 2011

23 May 2017, 19:04

Are there no rules about sending sms messages at 2am??

<p>We are completely fed up of being awoken at 2am on a regular basis with Vodacom's useless marketing communications. As far as we know there are rules regarding what time you send messages. Please STOP. We are tired and angry!!!!!</p>

0
Replies (2)
Vodacom
Vodacom's reply24 May 2017, 07:16
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

JW
Janine W's update26 May 2017, 13:57
Reviewer Update

Vodacom I am sorry to say but you truly are a bunch of idiots. Can anyone get anything right in this country anymore. You send a message to say someone will get hold of us. NO ONE has called but then we receive a survey about how your service was. Seriously wake up