Are there no managers at Vodacom??

<p>I tried to cancel my contract only to be met by a very rude call centre agent who refused to give me her name after she verbally abused me. She then placed me on hold until after 25 mins I had to hang up because she wouldn't pick up the phone again. </p> <p>I called back and asked to speak to a manger and was put through to a Team Leader named Maria. When I complained about the previous call, saying that I was very angry at how I have been treated...she responded with "if we are going to talk about our emotions then you are wasting my time". </p> <p> </p> <p>I have since tried every avenue of social media to talk to a manager because I simply cannot allow this sort of customer service to happen. It seems that there are either no managers are Vodacom or they simply fob off their subordinates requests much the same way that they fob off the customer. </p> <p> </p> <p>I have been with Vodacom for 10 years and each year the service has gotten progressively worse. It is a prime example of companies becoming arrogant. I cannot wait to see the back of them. </p>