April Fool- The jokes on ME!

I had written in about Vodacom on the 12 of March, Kim Thornton attended to my query, received a courtesy call from Godfrey @ vodacom Eastgate. I was content with outcome.<br> <br> After the incident I changed my payment method to cash this means I shouldn't have any DD going on my standardbank account!!! Period!!!<br> <br> Can't imagine how Vodacom manages to ***** (lack of a better word )up my account, a DD for R253.73 was requested from my account, funny thing is this amount was PAID on the 27th OF FEBRUARY!!!! <br> <br> I've been with Vodacom for a long time, this experience has left me livid and not valued at all!!! I'm so disappointed, this account is long overdue for an upgrade... At this rate I'm leaving this network!!! <br> <br> Here is wat I need Vodacom to do:<br> <br> 1. Settle Standardbanks, bank charges for a return payment, due to an unauthorised DD!<br> 2. I insist on a formal letter of apology, <br> 3.As a good Will Gesture, I insist that three months subscription fee be paid on the vodacom account. <br> <br> Very Disappointed!!!!!!