April billing

Around the 20th to the 27th of March I got a call from a vodacom consultant offering me a cheaper migration of my for contracts to more minutes/ benefits. To my surprise on the 4th of April when I checked my invoice on the app, my billing was more than what my normal monthly payment. I then called vodacom customer care wherein I was told that my billing and packages will return to the normal billing of R2100. To my surprise last week I received an sms of the amount that will be billed. It is still sitting at R2700.

This is totally unacceptable and ********* marketing on part of vodacom 's consultants.. customer Carr is also not assisting me to resolve this issue. Last week I spent time on the line trying to resolve this.

This debit order will cause a mess in my bank account which means some of my debit orders will bounce. I cannot afford to have bounced debit orders

Can someone please assist?