appualling service

<p>I called vodacom customer services and spoke to an agent smangele who was absolutely rude and abrupt and when I asked to speak to her manager she refused saying that she can't do that,she then put me on hold and left me on hold I eventually had to terminate the call. This type of customer service is absolutely unacceptable and agents with an attitude like smangeles shouldn't be on the front line interacting with customers on a daily basis. From calling up to upgrade my contracts ,im now in a postoon of cancelling both my contracts.</p>