Apps not working
<p> Vodacom has now gone and charged me out of bundle rates because your app was not working to buy and process a new 5GB bundle. See attached screenshot, please credit my account. Your apps and website are failing a lot.</p>
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Replies (2)
Vodacom's replyOfficial
24 Sept 2016, 15:37
Thank you for making us aware of your complaint.
Please accept our sincere apology for any inconvenience caused.
Kind regards
Vodacom Consumer Websites
Best regards,
Vodacom's reply24 Sept 2016, 15:37
Official
Thank you for making us aware of your complaint.
Please accept our sincere apology for any inconvenience caused.
Kind regards
Vodacom Consumer Websites
Best regards,
's updateReviewer Update
24 Sept 2016, 20:56This reply really means nothing. I just wasted another 40 mins of my life to get my lines unblocked because I couldn't buy a bundle in time and now exceeded a balance limit or some nonsense, which is something laughable like R7500 because of your back office failing again.
My balance on ********** 358 was +-R900 with 800MB remaining when I tried repeatedly to buy the 5GB bundle to top up.
Now I sit wasting my time again to fix your mess. I have taken screenshots of your technical fault messages on the app.
's update24 Sept 2016, 20:56
Reviewer Update
This reply really means nothing. I just wasted another 40 mins of my life to get my lines unblocked because I couldn't buy a bundle in time and now exceeded a balance limit or some nonsense, which is something laughable like R7500 because of your back office failing again.
My balance on ********** 358 was +-R900 with 800MB remaining when I tried repeatedly to buy the 5GB bundle to top up.
Now I sit wasting my time again to fix your mess. I have taken screenshots of your technical fault messages on the app.