1 reviews | Active since May 2016
Approx 10th time complaining about missing Data
I have been complaining about missing data, on a regular basis, for more than a year. I don't accept that the last episode was simply a glitch in your systems. I believe it is designed dishonesty. My contract ends in October, I know I'm not very important to you but goodbye and good riddance in advance I look forward to your standard automated response to this.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Mr Rowe,
Please note that the system issue has been resolved and all customer affected by the billing issue have been reimbursed.
Regards,
CB
Best regards,
Dear Mr Rowe,
Please note that the system issue has been resolved and all customer affected by the billing issue have been reimbursed.
Regards,
CB
Best regards,
