1 reviews | Active since Mar 2017
Approved then declined
<p>Done an application online it was approved phone the caal centre says they need to redo the application it was approved again she read me the t&c's and said someone will contact me in 2-3 hours for confirmation heard nothing from them for two days phoned today they said it was declined, how do you guys approve and go through the t&s and all this to hear no it's declined, not happy at all sort this out please</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer
We apologise for the inconvenience caused in this regard.
We have escalated this issue to the Sales Support Team for further assistance and feedback.
Regards
Roderique Lategan
Dear Customer
We apologise for the inconvenience caused in this regard.
We have escalated this issue to the Sales Support Team for further assistance and feedback.
Regards
Roderique Lategan
Dear Customer
As per the feedback received, the Sales Team confirmed that they have been in contact with you and attended to your complaint.
Regards
Roderique Lategan
Dear Customer
As per the feedback received, the Sales Team confirmed that they have been in contact with you and attended to your complaint.
Regards
Roderique Lategan