CK
Celukwanda K
1 reviews | Active since Aug 2024
27 Aug 2024, 12:13
Approve but no confirmation call,,, ****mers
I app**** for a contract phone and it was approved on Friday, I'm still waiting for confirmations call I haven't received it when I call them I was told that they will call me on registered number on my credit profile which is my brother's number 069 and he is working he won't be able to pick up any calls,,, I have updated my cell phone number with credit Experian and all other,,, I feel ****med by vodacom because no one has called or give me a update but everything was done
Helpful (0)
Replies (3)0
Replies (3)
Vodacom's replyOfficial
28 Aug 2024, 08:21Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply28 Aug 2024, 08:21
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
CK
Celukwanda K's updateReviewer Update
19 Sept 2024, 08:08I app**** for contract again was approved I'm waiting for confirmations call I have updated my number on all the credit bereua, I don't want to experience the same issue I had on the previous approved application.
CK
Celukwanda K's update19 Sept 2024, 08:08
Reviewer Update
I app**** for contract again was approved I'm waiting for confirmations call I have updated my number on all the credit bereua, I don't want to experience the same issue I had on the previous approved application.
CK
Celukwanda K's updateReviewer Update
26 Sept 2024, 09:49How can you close the query the order was not delivered I did not even get the tracking number or even call me for delivery, I feel ****med
CK
Celukwanda K's update26 Sept 2024, 09:49
Reviewer Update
How can you close the query the order was not delivered I did not even get the tracking number or even call me for delivery, I feel ****med