Approval on account

We have app**** for an contract with Vodacom for our company. Everything has been approved but then they didn't had stock. So we were waiting for the stock and then when that arrived our approval needed to be re-approved. I asked them how long it will take and they said to me 24 to 48 hours. We are currently on 2 weeks and 1 day that I am waiting to activate and approved the account. <br> I have contacted the CEO office and it still look like we are not even get support or good service from his office. <br> Vodacom you guys are getting worst by the day. How more clients Vodacom get how worst is their service gets. <br>