DB
David B

1 reviews | Active since Jun 2021

31 May 2025, 21:01

Appreciate

I had problem with my vodacom airtime being deducted from unknown service providers that i don't know i contact vodacom the agent first i forget but his surname is Trueman i was amazed by his professionalism towards my problem i was having this agent to his time to help me to point where my problem was solved well he was on call with me i could like to thank Mr Trueman for his assistance and guidance throughout the process vodacom to you i could like to assist you that this kind of agent are the one that makes you company still doing business this is people you need to promote so that they can teach some of the ***orkers how to assist customers Mr Trueman i thank you millions times you amazing agent your professionalism really amazed me keep up the good job may vodacom notice you for your hard work God bless you.

0
Replies (1)
Vodacom
Vodacom's reply01 Jun 2025, 16:48
Official
Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team