Applying for an extra contract

<p>I went to Game on the 05/10/2016 to apply for a extra contract with vodacom as i already have a contract with them. Was stated the entire process should not take any longer that 48 hours. Today is the 10/10/2016 and the contract has not even been approved. When calling and going to the store no one can give any reason what the hold up is as this has take way longer than 48 hours. This i extremely poor service from vodacon as i did not expect this sort of service from Vodacom. The new C3Q system is rubish and a headache. Why change to a system that does not work for your business and your clients. Im even at the state of rather not continueing with the application as the service is outrages. I cancelled my CellC contract earlier to move over to Vodacom did i make a mistake?</p>