Applying for a new contract

I app**** for a new contract at Vodacom. I was then declined due that I still own them money on an old account and was advised that once I paid that account I will be able to apply for a new contract and it will be approved. I went to Voda World, paid the out standing balance and went and did my application. I was declined again due to the fact that I was ddeclined with in the last 60 day. I was told that I need to settle the account and then reapply and nothing was said about I have to wait 60 days. No again I still cannot apply as there are some other problems as well now. Vodacom need to start sticking to what they promise their customers other wise they will be loosing them one by one. This is really bad service from them and I have every one start going through the same issue and so that Vodacom loose all their customers.