1 reviews | Active since Aug 2016

14 Sept 2016, 14:48

APPLYING FOR A NEW CONTRACT

<p>I HAVE A CONTRACT WITH VODACOM NOW FOR THE PAST 2 YEARS AND I WANT TO APPLYING FOR A NEW LINE AND VODACOM CAN NOT HELP ME BECAUSE MY PROFILE IS VERY LOW. I HAVE MADE EVERY PAYMENT FOR THE LAST 2 YEARS BUT THAT IS STILL NOT GOOD ENOUGH. SO I ALSO ASK TO DO A PRE-MATURE UPGRADE AND STILL THATS NOT POSSIBLE. SO WHY MUST I STILL USE THIS SERVICE PROVIDER IF THEY ARE NOT PROVIDING A GOOD SERVICE. IM NOT HAPPY AT ALL.</p>

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Replies (1)
Vodacom
Vodacom's reply14 Sept 2016, 15:01
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team