App**** for new Vodacom contract - Samsung 10 Plus

Hi. Don't know who to sort this out. That's why I'm resorting to Hellopeter. My experience with Vodacom has always been one big punishment. I can't get hold of them telephonically, they don't respond back etc etc. I app**** for a new contract on the App yesterday (12 Aug 2019 at +/- 2pm). I app**** for a Samsung S10 plus on a Smart Data 4GB (uChoose Smart S) contract. It was advertised as R819 pm for 24 MONTHS. Luckily I have screen shots to prove this. Soon after my application went through Vodacom updated their App to show it as 36 months. I eventually got hold of a Consultant, had a long unsatisfying conversation. She said I should e-mail my screen shots to their Admin department (***) so that Vodacom can honour this deal. But the e-mail doesn't work. Can someone please assist me. My cell is ***