******** application on my name

If I could give a zero rating I would. I have been reporting to vodacom that someone is trying to use details to do a *****ulent application but it doesn't seem like they are doing anything to stop this *****ster. Around the 21nd May I spoke to Vodacom and explained that there's someone trying to use my details ********ly and they told me they will stop the application but I think 2 days later I got a call from you guys asking me to confirm my delivery address for delivery meaning that you didn't stop the *****ulent application. What would have happened if you had delivered what ever you wanted to deliver to that imposter's address? I then went to the Vodacom branch in wonder park on Friday, 24th May asking them to flag and blacklist my ID number against any kind of applications and cancel any application you might have on your system and the lady who assisted me took my ID and said my ID was flagged but to my surprise today I'm seeing a credit enquiry from Vodacom dated 30 May 2024. What is really with you guys ? Is it too difficult to have my ID number flagged and blacklisted on your system? Should you go ahead and approve this application and the imposter gets what ever he/she is trying to get from, who's going to pay for that item? This is affecting my credit record everytime you keep making this enquiries. Can you please block/blacklist or flag my ID number indefinitely because I would never make any kind of application with you guys more especially after such inconvenience that you people are busy causing me.