1 reviews | Active since May 2016
Application on a stand still
<p>Applying for a contract online with Vodacom is frustrating. The system is faulty. I app**** on 25th and was approved within minutes. On the 26th I had to call because the link to confirm the order was not working. I was told I will be called back. Michelle called me back the same day to select the device. Which I did with her. Since then nothing has happened. I called this morning to find out what is happening only to be told Michelle must call me asnits logged to her name she is the only person who can now assist me and to be told again a device must be selected. Michelle was supposed to call me back after her call. I waited 2 hours and called again. She was again on a call and to call me back. I guess I am still waiting</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
All I got was a standard response that someone will get back to me. Am still waiting for that someone.
All I got was a standard response that someone will get back to me. Am still waiting for that someone.
