Application for new contract

Ref nr***1<br> Ive app**** for a new contract online with vodacom which was approved the same day. As I was not at my residential address when contract was approved, i requested the phone to be put on hold until I was back at residence for delivery.<br> On Tuesday 27 January 2015, Ive received a call from the online store informing me that the iphone 6 I've app**** for was not in stock and i could wait up to 3 weeks for delivery. the lady who phoned me suggested that I go to a nearby store if I'm in a hurry to get the phone and just cancel the online application<br> On Wednesday 28 January 2015, I went to a close store to apply for a new contract. The saleslady spoke to at least 15 different people to lift a hold that was placed on the system due to approval on the online system.<br> <br> On 29 January 2015, Ive received a sms stating that my online application was now cancelled. I went back to the store the next day to reapply in store again. The saleslady picked up that it was not cancelled yet as there was still a hold on the computer al****h Ie received a sms stating it was canceled. The saleslady spoke to 15 different people again, without any success<br> <br> This worst service Ive ever came accross