RF
Refilwe F
1 reviews | Active since Apr 2021
21 Apr 2021, 12:30
Application for contract
After trying to get a response on my application I asked for the person who called after publishing the review to email me because I do not have a working phone hence the application for the contract phone. Well, sad to say that I have been waiting to be contacted via the alternative method since they don't want to give me or refer me to a vodacom agent to assist me. A little assistance would do you know, not only because of a bad review.
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Replies (1)Vodacom's replyOfficial
21 Apr 2021, 14:00 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply21 Apr 2021, 14:00
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
