RF
Refilwe F

1 reviews | Active since Apr 2021

21 Apr 2021, 12:30

Application for contract

After trying to get a response on my application I asked for the person who called after publishing the review to email me because I do not have a working phone hence the application for the contract phone. Well, sad to say that I have been waiting to be contacted via the alternative method since they don't want to give me or refer me to a vodacom agent to assist me. A little assistance would do you know, not only because of a bad review.

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Replies (1)
Vodacom
Vodacom's reply21 Apr 2021, 14:00
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team