Application Approved Then Declined

<p>Good day. This has been quite an experience as far as Vodacom is concerned and am very un happy with the services I received as first time contract customer. I had gone into the branch yesterday to open an account, a Smart S deal combo for R689 a month, one I might add I quailified for as I earn R16700.00 monthly. The consultant whom I dealt with had said that all is in order and all he needed was my bank acc number to finalise everything. But since it was a public holiday, I could only bring it in the following day, which is today. So, this morning I went and got the bank statements, went back to Vodacom and the consultant of yesterday was not there, and had to see another one. The whole process was done again, only this time it was declined. How I ask can it be declined. I do not have any other accounts, I have been with my bank for many years, of which I am a Cheque account holder. Had all my paperwork, etc. I was given the reference number ********** 0 as well as a number to contact back as there wasn't even a reason as to why it was declined. I have been a prepaid customer with Vodacom many years to and cannot believe the services I received today.</p>