Application

<p>I am a vodacom user and have a contract with Vodacom, due for an upgrade 09/12/2016. on the 03/10/2016 @08:30 I did another application of a new line, approved on the same day and confirmed on Friday the 7th after so many promises of confirmation to be done the same day/next day and it never happened until i called and complained to the team leader. Still it was not done on the promised days. Upon confirmation was informed i will have the devices delivered on Tueasday 11/10/2016 still no joy. when I called in I was informed it has not yet been dispatched another incorrect info given. Today I called and spoke to Leanne Jessica and she was rude and quick to put me through the guy who assisted me from day one. I had requested to speak to the team leader for clarification and time frame but no she just put me through to Carl. Carl informed me device is out of stock and might have to cancel the order and pick something else. My question is why was I not told about the out of stock instead of being promised delivery, why is Vodacom employing incompetence staff, who does not know what customer service is. Will i ever get assisted or should I cancel the order and go to MTN or Cell C ? Am I not a client to Vodacom ?</p>