Apple Watch Cellular OneNumber Issues!

I am writing to express my frustration with the challenges I've encountered in activating the cellular service on my Apple Watch. Despite reaching out to Vodacom consultants and visiting a store, I've received conflicting information and inconsistent assistance.

The lack of awareness about the OneNumber service among your staff is concerning. Furthermore, one consultant mentioned the need for an eSIM-enabled iPhone, contradicting information on the iStore website, which states traditional SIM cards are sufficient.

This confusion feels like a shady - this should be escalated at Vodacom Please urgently investigate and provide a clear resolution to activate my Apple Watch cellular service.