SJ
Sean J
1 reviews | Active since Jan 2023
02 Feb 2023, 10:23
Apple Watch Cellular not working - 2
This is the second review as the first review Vodacom closed the isle even though it’s not fixed.
My Apple Watch cellular nor working without my phone. Was working fine prior to upgrade. I need this sorted. Been chasing since December last year!!!!
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
02 Feb 2023, 12:06 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply02 Feb 2023, 12:06
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
08 Feb 2023, 16:40Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
Kindly note we have escalated your query to our Technical Support Team. Based on the feedback provided the team has confirmed they made contact with you and advised accordingly.
Regards
Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
Kindly note we have escalated your query to our Technical Support Team. Based on the feedback provided the team has confirmed they made contact with you and advised accordingly.
Regards
Consumer Website Team
Best regards,
Vodacom's reply08 Feb 2023, 16:40
Official
Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
Kindly note we have escalated your query to our Technical Support Team. Based on the feedback provided the team has confirmed they made contact with you and advised accordingly.
Regards
Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
Kindly note we have escalated your query to our Technical Support Team. Based on the feedback provided the team has confirmed they made contact with you and advised accordingly.
Regards
Consumer Website Team
Best regards,