Apple Smart Watch GPS+CELLULAR With Vodacom sucks!!!!!

I purchased the Apple Watch Series 9 gps+cellular from istore at Mall of Africa. According to the specs of the watch, I should be able to receive calls on my watch when I do not have my phone within a close proximity. I went to two Vodacom stores in Mall of Africa, I was met with consultants who were confused and had no clue on how to setup my watch to work with my Vodacom number through their One number service. I continued to visit the stores, hoping that there would be some honesty around the lack of training regarding my requirements. I also called customer care over 15 times, trying to get any sort of help, there was further confusion, different types of recommendations were given. Has Vodacom not figured out how their one number service works? How was this deployed if it was not thoroughly tested? I was told that it works sometimes and sometimes it does not work. I have been subjected to continued emotional abuse by the fact that I trusted a reputable brand like Vodacom to provide quality service, as a customer of over 10 years, I am ready to leave this brand. I have come to the conclusion that Vodacom has no idea on how to link the Apple smar****ch gps+cellular to their one number service, I discourage anyone from purchasing the gps+cellular Apple Watch version if currently using Vodacom as a service provider, this will only lead to frustration. I repeat, do not purchase the Apple smart watch if currently using Vodacom as a network service provider!!!!!!

Frustrated, Customer