MS
MADHU S

1 reviews | Active since Apr 2016

20 Apr 2016, 10:06

APPLE I PHONE 6 plus - NEVER BUY

Hi,<br> Purchase of Apple I phone 6 plus through VODACOM (on contract) was one of the worst decisions of my life. I was always a Samsung/ android fan, however one fine day in Nov 2014 i decided to buy an I phone 6 plus. Phone worked fine for few months and then its microphone started giving problems. After various visits to Vodacom repair, they finally managed to replace my phone with a new handset. The new handset started giving problems within few weeks (Major problem - Touch doesnt work intermittently, top portion of the screen flickers and hence i am unable to use the phone all the time. I cant even acccept or make calls at times). When i went to vodacom repairs, they refused to repair or replace the phone under warranty, saying that warranty has lapsed (its a new phone, just 3 months old). I then went to an authorised repair center wherein i paid 3000 bucks but phone couldnt be repaired. i tried to trade it in at apple i store sandton drive, but they say value is only 3640 rands (new phone costs ZAR 15999, 64 GB!!!!). I am wondering is this really the best company in the world?Company started by my idol Steve Jobs????

0
Replies (1)
Vodacom
Vodacom's reply20 Apr 2016, 12:19
Official
Hello honeylightleo,

Thank you for your posting.

Your enquiry will be investigated and further feedback will be provided in due course.

Kind regards
Vodacom Consumer Website Team