APPAULLING SERVICE AND VICTIMIZATION

In March this year an upgrade was done at the end of my cellphone contract without my knowledge where five cellphones were taken on the "new contract" using my personal information *******ly. Instead of receiving feedback on the case logged with Vodacom ***** Investigations, I've been receiving calls from Vodacom Legal harrassing me for payment after the account was handed over, damaging my credit record in the process. POPIA requirement of safe custody and use as intended of my personal information was clearly not adherred to, thereby rendering me a victim. I still await a resolution in a case that promised seven days turnaround time. Extremely upset!!!