APPAULING STRUCTURE IN TEAM MANANGEMENT

App**** for a contract 2 months ago with a vodacom chatz to no suffice. I app**** now again for a contract with Vodacom online, did all the necessary on 08/11/2023 and to date have not been contacted for un update!! I use to be with vodacom but honestly your service has gone to ****! I have references for the the sent docs for verification and still when i run after you to follow up on what is going on so i can apply somewhere else no one can assist me with the correct information. Can someone just attend to the necessary so i can have time to go apply with a competitor rather. No one seems to know who does what where transfer from one department to the next to get back noting its ridiculous go in store they cant help with this either, its nothing but a run around for a simple answer!!!!!!! Please can someone just get back to me on the status of this application as i am told it expired then it hasnt like i DONT KNOW ANYMORE!!!! I got approved by chats with a payment to pay in and here nothing what is the problem to have people do their jobs add the admin docs to peoples things over a week ago i need this sorted out as i have no way of communicating Unless plugged into a wall with a changer!!!!! sitting not moving incase i miss a call that wasnt made anyways 2 days still nothing. My ref on the supporting docs sent ref number was 182714 and you link it to my profile and let me get an outcome or is it to hard for you people to do the work?!!