JM
Jacob M
1 reviews | Active since Oct 2020
28 Sept 2021, 21:00
Appauling service from Vodacom
On the 14th of September I app**** for a contract which was approved, till today I haven't received the device, I been calling Vodacom and now they even blocked my number, each agent tells a different story, so e day they say they out of stock the next day the phone is awaiting to be despatched, RAM couriers say they collect phones from Vodacom twice a day but mine is nowhere to be found, the agents that have been assisting me are beyond dissapointing
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
29 Sept 2021, 06:47 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply29 Sept 2021, 06:47
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
JM
Jacob M's updateReviewer Update
29 Sept 2021, 16:10Guys I'm still not sorted, like everyone is telling me a different story, your client care agents are the worst
JM
Jacob M's update29 Sept 2021, 16:10
Reviewer Update
Guys I'm still not sorted, like everyone is telling me a different story, your client care agents are the worst