SJ
Susan J

1 reviews | Active since Jul 2018

26 Jul 2018, 13:44

Appauling service and Schocking Service

Vodacom is absolutely dreadful. Their legal department cant even allocate payments and inform they have blacklisted you within days when you don't owe them any money and your account is in credit. This is shocking and appalling. Vodacom get your staff in order and assist your clients the way you are meant to.

0
Replies (2)
Vodacom
Vodacom's reply26 Jul 2018, 14:03
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom
Vodacom's reply02 Aug 2018, 16:47
Official

Good Day

Kindly note that your enquiry has now been completed.

Regards

Dominic