1 reviews | Active since Jul 2017
Appauling Service
<p>We have been dealing with Vodacom as a Corporate customer for many many years and have a number of contract with them. </p> <p> </p> <p>The service that we receive as a Corporate Client is quite frankly appauling. My call is never answered by our Account Manager - Adele Fourie, neither does she return any of my calls. I have requested her Managers number numerous times and to no avail.</p> <p> </p> <p>I have had to battle with Vodacom from the first day - no matter how many Account Managers get allocated to us. If they are so severely under staffed why dont they employ more people - job creation. We need better service from Vodacom - this is a total disgrace. Vodacom is such a huge company surely they would pride themselves with proper customer service.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
