Appauling service
<p>First i get billed for data usage after i deliberately asked for a cap and notification. Suddenly nothing wrong on their side but i get 2 g free data to calm down. </p> <p>Now i have to find out i hav been paying for an account for over a year, that i dont have! I get put through from the one to the other have to verify same info over and over and over. So i get tokd there is no sign that i cancelled this contract, like really??? I have no device or has been using it, so the problem is with U vodacom!! Stop *****ing from your customers!!</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
