Appauling service!

<p>I recently took up a contract with Vodacom and asked that my number be ported when i take up the contract. I recieved my phone on time however the first courier came with the wrong sim. I called and a new sim was sent through however they failed to port my number! I was expected to purchase a 3rd sim so they could fix an error they made and i was told i would be refunded, a call was logged n it has been more that "14 days" as they claimes would be the maximum time for them to get back to me. To my surprise, I got charged double because i have 2 lines open!!! (1. Thats not my fault why am i paying for it 2. I was told it has been billed and they can't reverse it). It is disappointing how such a trusted network is treating its clients. I regret going from prepaid to contract!</p>