Appauling Service

My phone line and 3G line was blocked without notification. System generated and not because of arrears as my account has always been up to date for the last 12 years. I called the call center and was told i need to speak to the accounts department. Tried the accounts dept @ *** and had to wait for 1,5 hours for the call to be answered. Was then told that this was not accounts and I would be transferred and had to wait again. Eventually got through after another hour and was told my line would be activated within half an hour. 6 hours later this is still not done and I keep getting transferred from person to person. I am on the line waiting as I send this mail...struggling as I cannot work without my 3G. I will certainly not be renewing the 4 Vodacom contracts that I have at time of expiry. Having spoken to over 10 Vodacom care consultants, I have had enough!